Gas Servicing

Faifley Housing Association has a legal duty under the Gas Safety (Installations and Use) Regulations 1998 to maintain all gas boilers within its housing stock at least once every 12 months.

You will be notified by our gas Contractor, City Building, with an appointment date when they intend to visit your home to carry out an annual gas service.

If you are unable to keep the appointment, you should contact City Building on 0800 595 595 to rearrange another date.

It is important for your own Health and Safety, and others around you, to allow the Contractor access to service the boiler.

Failure to Allow Access

It is a breach of your tenancy agreement to refuse access to your home for the annual gas service to be carried out. Continuous failure to acknowledge correspondence sent by the Association may result in us forcing entry to your home.

Should this prove necessary, charges will be applied for the cost of the work.