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COVID 19 update: Our offices are currently closed and staff are working from home.

Our services have changed as a result of these restrictions and we are operating an emergency only repairs service.

For emergency Central Heating and Boiler repairs, please call, City Building on 0800 595 595 

For emergency non-gas repairs, please call McDougall Group on 0333 123 1011 

 

For any other enquiries/issues, our office number remains the same: 01389-877924 or, you can email us at: enquiry@faifleyha.co.uk and text us on: 07860018145

OUR OFFICE IS NOW CLOSED FOR THE FORSEEABLE FUTURE IN LINE WITH GOVERNMENT GUIDELINES.  

 
Welcome to Faifley HAEnjoy our Website
Our Fullers Gate Homes

NOTICEBOARD

10 Aug Clydebank Community Sports Hub - Vacancy - Hub Assistant Closing date 21 AUG 2020
10 Aug Fuel Poverty and Energy Advice Are you in fuel poverty? Do you spend more than 10% of your income on your household fuel? WDC may be able to assist you.
30 Jul EARLY OFFICE CLOSURE FROM 12 NOON FRIDAY 31 JULY 2020 Our offices are closing from 12 noon, Friday 31 July 2020 to allow us to make improvements to our IT services and make changes to our infrastructure. See here for more information.
08 Jul Scottish Housing day – 16.09.20 TPAS (Tenant participation for Scotland) Tenant voice Scotland – Have your say on things that matter most to you as a tenant.
08 Jul Letter from the Scottish Government Open letter to tenants providing update on the current pandemic and the plans for returning to normal
03 Jul COVID-19 Safety Measures Now that hopefully we are (nearing) the time when our Staff and Contractors will be able to access your home with the proper social distancing and infection control measures in place, we have attached a short video for you to watch in the meantime to ensure that we can enter your home safely.

Privacy Policy

Information on how we handle and use your personal information that you provide to us is included within our privacy policy.

 

 

Mission Statement 

We aim to contribute to the social and economic regeneration

of the Faifley area and to provide good quality and well-maintained affordable housing

for people who want to live in Faifley via a high quality housing service

controlled by local people.

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PERFORMANCE

TENANTS SATISFACTIONPERCENTAGE OF TENANTS SATISFIED WITH THE QUALITY OF THEIR HOME WHEN MOVING IN
TENANT SATISFACTIONPERCENTAGE OF TENANTS SATISFIED WITH THE OPPORTUNITIES GIVEN TO THEM TO
PARTICIPATE IN THE LANDLORD’S DECISION MAKING PROCESSES:
TENANT SATISFACTIONAVERAGE LENGTH OF TIME TAKEN TO COMPLETE EMERGENCY REPAIRS (IN HOURS):
TENANT SATISFACTIONPERCENTAGE OF TENANTS WHO HAVE HAD REPAIRS OR MAINTENANCE CARRIED OUT
IN THE LAST 12 MONTHS AND WHO ARE SATISFIED WITH THE SERVICE:
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