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COVID 19 update: 

While our office is currently closed, staff are working from home.


Some staff will be returning to the office from Monday 5 July 2021, but visitors will not be permitted into the office until restrictions have been lifted. 


We are still available by phone during normal office hours on 01389-877924, or, by email at and by text on: 07860 018145.

You can continue to make rent and factoring payments by contacting our direct payment line on: 01389 318414


We are now operating a full repairs service within tenant’s homes subject to social distancing and government guidelines.


Out of hours

For emergency Central Heating and Boiler repairs, please call, City Building on 0800 595 595 

For emergency non-gas repairs, please call McDougall Group on 0333 123 1011  


26 May Legionella Testing The Association will shortly be commencing Legionella Testing on a number of properties.
30 Apr Faifley Knowes Greenspace Community Consultation West Dunbartonshire Council (WDC) and Green Action Trust (GATrust) are working together to develop plans and secure funding for a range of access and environmental improvements in Faifley Knowes. Click this link to the survey and make your views known: Want to know more – click here
20 Apr Fuel Support Fund Find information on the fuel support fund here.
22 Mar Roof Anchor Checks and Gutter Cleaning Faifley Housing Association is in the process of checking all roof anchors and carrying out gutter cleaning to your block and have employed APS Safety Systems to carry out this work.
05 Mar Scottish Power Hardship Fund Are you in arrears with your fuel bills? Scottish Power may be able to help you clear your debt.
05 Mar Software Training Scotland Learn about the Connecting Communities Project, where tenants of Clydebank, Dalmuir Park, Faifley and Knowes Housing Associations can get help with all things digital.



Privacy Policy

Information on how we handle and use your personal information that you provide to us is included within our privacy policy.



Mission Statement 

We aim to contribute to the social and economic regeneration

of the Faifley area and to provide good quality and well-maintained affordable housing

for people who want to live in Faifley via a high quality housing service

controlled by local people.

Contact Us

Want to join our Management Committee?

You can access our online application form here. 

Benefits Calculator

  • Do you need help or advice with your rent account? 

  • Do you have a change in circumstances and not sure where to turn? 

  • We can help with income maximization and benefits advice by working together to support you.

If you are unsure whether you are entitled to benefits, you can access the benefits calculator at:

You will need the following information to hand before you access the calculator:

  • Savings
  • Income, including your partner’s (from payslips, for example)
  • Existing benefits and pensions (including anyone living with you)
  • Outgoing (such as rent, mortgage, childcare payments)
  • Council tax bill 


Can you also connect it is some way to the following page: